Forward

Text in. Source-linked answer back. PM-approved drafts when you need them.

The whole product is three steps. Nothing for the field to learn. Nothing for IT to deploy.

9:41

Forward

active now

any update on rfi 247

Delivered

01Step

Your team texts — from any phone, any carrier.

One number per project. iMessage on iPhone, SMS on Android, over cell signal alone — no app, no login, nothing to install or set up. The super, the foreman, the trade contractor on site all use the same number.

9:41

Forward

active now

any update on rfi 247

RFI #247Closed

Beam-to-column connection at C-12

Use detail 4/S-505. Confirm 14′-6″ clearance.

Acme EngineeringApr 22

02Step

Forward answers in seconds with the source.

Pulled directly from your Procore and Autodesk project data — RFI numbers, sheet revisions, spec sections, BIM room properties, photo identification. If we can't point to a source, we don't answer. Median reply under 15 seconds.

Forward

Live

Home

Conversations

Approvals2

Org

Projects

Field users

Account

Billing

Mike R.Tower A LLC

Tower A▾·Approvals

Search…⌘K

Approval queue

2 pending · 1 approved today

Draft RFI · Q-3142Pending

Column C-12 conflict A-201 vs S-201

From SMS · Mike R. (super) · Tower A · 2 min ago

Draft Observation · Q-3143Pending

Defective grout — Level 2 corridor

03Step

Drafts route through your PM in the dashboard.

When the field asks Forward to draft an RFI, observation, or punch item, it queues for PM review in the approval queue. One tap reviews and posts to Procore. Nothing reaches your system of record without a human looking first.

The questions your field already asks. Answered with the source.

Real questions, in real field language. Forward recognizes them, pulls the answer from your project data, and replies with the source so anyone can verify in two taps.

any update on rfi 247

RFI 247 — answered yesterday by Acme Engineering. Response: Use detail 4/A-201, hold 14′-6″ clearance with a 2″ tolerance. Confirm column splice at C-12 per detail 7/S-505. Open for 8 days · ball was in court of architect.

RFI #247 · A-201 · S-505

send latest a-301

Sheet A-301 — Level 3 Floor Plan, Rev 3 (4/15). Key changes this rev: column C-12 added, conf room 312 ceiling raised to 9′-6″, door D-312 swing reversed. [full sheet attached, 1.4 MB]

Procore drawings · Rev 3 · 4/15

submittal status for 23 31 13

Metal Ducts (23 31 13) — Approved 4/12. Ball in court: GC PM. Next milestone: install starts 5/3 per pull plan. Approved cut sheets attached. Manufacturer: Lindab. 4 of 4 review cycles complete.

Submittal 23 31 13-001

ceiling height in conf 312

Conference 312: • Finished ceiling: 9′-6″ • Plenum above: 18″ • Floor area: 480 SF • Adjacent spaces: corridor 311, office 314 From the BIM model — A-621 confirms.

BIM Model · A-621

[photo of panelboard] which submittal

Square D NQ panelboard, 42-circuit, 225A, dead-front cover. Matches submittal 26 24 16-A (approved 3/14). Sheet E-301 shows the schedule for this exact panel — labeled L1 in the basement electrical room. Spec section 26 24 16, Part 2.3.

Submittal 26 24 16-A · Sheet E-301

what's the spec on door hardware

Door hardware spec is 08 71 00. Key hardware schedule lines: • Hinges: 4½″ × 4½″ ball-bearing, BHMA A2111 (Hager 1191) • Locksets: SARGENT 7900 series, Grade 1 • Closers: LCN 4040XP, ADA-compliant Cutsheets approved 3/28.

Spec 08 71 00 · Submittal 08 71 00-001

draft rfi — column conflict a-201 vs s-201 at c-12

Drafted as Q-3142 — "Column C-12 conflict between A-201 and S-201." Included: A-201 detail 4 (architect's intent), S-201 plan view (structural location), photo from your text, your text history. Assigned to Engineer of Record. Queued for Jane Park (PM) to review and post.

Draft #Q-3142 · awaiting PM

manpower count today on tower a

Today's daily log for Tower A (4/24): • Total on site: 87 • Trades: framing 22, mech 14, electrical 18, drywall 16, finishes 11, GC 6 • Weather: 68°F, partly cloudy, no rain delay Logged by Mike R. at 7:14 AM.

Daily log · Tower A · 4/24/26

An assistant the field can trust.

The reason most AI tools never make it into the field is simple: a wrong answer about a column dimension, a misread spec, or an unauthorized RFI is a real-world problem. Forward is built with four guardrails that close that gap.

Every answer linked to its source
Every reply tells you exactly where the answer came from — RFI number, sheet rev, spec section, BIM source. The field can verify in two taps before they act on it. If we don't have a source to point to, we don't answer.
Refuses over guesses
If Forward isn't confident — or the question requires engineering judgment, code interpretation, or a safety call — we say so and route the question to your PM or engineer of record. We never bluff.
PM-gated writes
When the field asks Forward to draft an RFI or observation, we draft it and queue it for your PM. Nothing posts to Procore until your PM approves. Your system of record stays clean and accountable.
No training on your data
We retrieve your project data at query time to answer the question, then forget it. Your Procore and Autodesk content is never used to train any AI model — ours, Anthropic's, or anyone else's.

Connected via your admin

Reads everything in your project

Drawings, specs, RFIs, submittals, observations, daily logs, schedules, photos, attachments — anything in the project record.

Writes only with PM approval

Drafts of RFIs and observations queue in the dashboard for your PM. Nothing auto-posts back to your system of record.

Plugged into the platforms your team already uses.

Connection is granted by your admin, scoped per project, and revocable by your team at any time. Forward never holds your platform passwords. If it’s in the project record, the assistant can read it.

Adding more sources as customers ask for them — cloud storage, scheduling tools, accounting platforms. We’ll list them here as they ship.

See what reads, what writes, how to revoke →

Built for general contractors and the trades that work with them.

Same product. Different value depending on which side of the contract you're on.

For General Contractors

Project Manager

"My super used to call me three times a day for an RFI status. Now they text Forward and I see the answer too."

Fewer interruptions. Cleaner audit trail. Drafts arrive in your inbox already scoped, ready to approve.

Project Executive

"I have visibility into question volume across every job, without making my supers fill out one more thing."

Portfolio-level metrics on field demand, RFI cycle time, and which jobs are running blind on a topic.

VDC Coordinator

"Foremen don't need to know what Revit is. They text me a room number, Forward answers."

Your model becomes a real field tool — ceiling heights, room properties, equipment IDs, on a phone.

For Specialty Contractors + Subs

Trade Foreman

"I texted a photo of the panel and got the matching submittal in 12 seconds. That used to be a half-hour walk."

Spec lookups, submittal matches, and panel/equipment ID — without leaving your work.

Subcontractor PM

"I run nine jobs at once. Forward replies to my super before I even see the question."

Your team gets answers immediately. You get the audit log of every question and answer for change-order defense.

Estimator

"On a redline review I can text 'spec for acoustical ceilings' and have 09 51 13 in my hand."

Quick takeoffs and spec sweeps without scrolling a 400-page PDF on a phone.

Honest pricing. No per-seat penalty.

Pricing scales with active projects, not headcount. Texting Forward should never cost you more because more of your foremen are using it.

Standard

$499/ month

Switch to annual and get 1 month free

Built for small specialty contractors and sub-$50M GCs running a handful of jobs.

Start with Standard

Up to 10 active projects
Up to 100 field users
Up to 20 dashboard users
5,000 messages / month · $30 per 1k after
Procore + Autodesk read + draft writes
PM-approval queue for all writes
90-day audit log + CSV export
Email support, 2-business-day response

Most teams

Pro

$1,499/ month

Switch to annual and get 1 month free

Flat per company. Built for active GCs and large specialty subs.

Start with Pro

Up to 100 active projects
Unlimited field users (always)
Unlimited dashboard users
15,000 messages / month · $30 per 1k after
Procore + Autodesk read + draft writes
1-year audit log + CSV export
SSO (SAML / OIDC)
API access + outbound webhooks
Email support, 1-business-day response

Enterprise

Custom

Annual contract

Org-wide rollout for ENR-grade GCs and the largest subs.

Talk to sales

Unlimited projects, dashboard users, messages
Single-tenant deploy in your AWS region (optional)
SCIM provisioning + custom retention
99.9% uptime SLA with credits
MSA + DPA negotiation, security questionnaire support
Dedicated CSM + 24×7 SEV-1 paging
Audit log: WORM-mirrored to your S3 bucket

MSA, DPA, security questionnaire, and procurement support included in the conversation.

No contracts. Cancel anytime. Monthly plans cancel at end of month; annual plans pro-rate. All prices in USD. No per-message charges within plan caps.

One number per company. Or one per job, if you want.

Every Forward plan includes a phone line that serves your whole team across every project. Foremen and supers texting from one phone reach all their jobs through one number — Forward confirms which job each text is about before answering. Need a dedicated line per project? Add it for $120/mo.

Included with every plan

Shared company line

One number for your whole company. A super on five jobs texts the same number for all of them — Forward asks “which job?” once at the start of a conversation and remembers it.

One number for the whole company — easy to remember
Forward asks “which job?” once when ambiguous, then locks the conversation to that project
Switch jobs mid-thread by texting “switch to [job name]”
Zero per-project cost — included with all plans

Add-on+$120/mo per project

Dedicated phone line per project

Give a project its own number. Texts go straight to that project, no disambiguation. Pick this when you want a clean per-job audit trail or a separate line for a sensitive client.

Project gets its own dedicated phone number
Every text goes to that project — never any cross-project routing
Toggle on/off per-project from the dashboard, anytime
Stripe prorates — pay only for the partial month when you add or remove

Routing safety

On the shared line, Forward will never guess which project a text is about. If we have any doubt, we ask — even if it costs an extra round trip. Wrong-project answers are a dealbreaker; we treat them as a SEV-1 trust failure. Want the guaranteed-isolation tradeoff? Add a dedicated line.

Compare every feature, every tier.

Every row is a real feature today (or clearly marked as roadmap). If something isn’t on this table, we don’t have it — ask us when we will.

Feature	Standard	ProMost teams	Enterprise
Limits
Active projects	10	100	Unlimited
Field users (texting in)	100	Unlimited	Unlimited
Dashboard users (PMs, admins)	20	Unlimited	Unlimited
Messages / month	5,000 (overage $30/1k)	15,000 (overage $30/1k)	Unlimited
Procore connections	Unlimited	Unlimited	Unlimited
Autodesk Construction Cloud connections	Unlimited	Unlimited	Unlimited
Capabilities
RFI lookup by number
Drawing fetch (sheet by number, MMS-ready)
Submittal status by spec section
Spec section search + retrieval
BIM room property queries (height, area, finishes)
Photo identification (panels, equipment, fixtures)
Daily logs + observations search
Draft RFIs (PM-approval gated)
Draft observations (PM-approval gated)
Source link on every reply
Trust + auditing
Append-only audit log
Audit log retention	90 days	1 year	Unlimited / WORM mirror
Audit log CSV export
Customer-managed encryption keys (BYOK)			Roadmap
Custom data residency
Identity + access
Magic-link sign-in (passwordless)
TOTP 2FA on dashboard
SSO (SAML 2.0 / OIDC)
SCIM 2.0 provisioning
Role-based access control
REST API access
Outbound webhooks (Slack, Teams, custom)
Procurement + deployment
Self-serve signup
Monthly billing (credit card)
Annual billing
PO billing + NET-30 / NET-60
MSA + DPA	Standard templates	Standard templates	Negotiated
Security questionnaire support (CAIQ / SIG)		Standard	Full
Single-tenant deploy (dedicated VPC)
Support
Community (docs + open email)
Email support	2-business-day	1-business-day	Priority, same-day
Dedicated CSM
24×7 SEV-1 paging
Uptime SLA + credits	Best-effort	Best-effort	99.9% with credits

Project answers in seconds.
One text. No app.

Text in. Source-linked answer back. PM-approved drafts when you need them.

Your team texts — from any phone, any carrier.

Forward answers in seconds with the source.

Drafts route through your PM in the dashboard.

The questions your field already asks. Answered with the source.

An assistant the field can trust.

Every answer linked to its source

Refuses over guesses

PM-gated writes

No training on your data

Plugged into the platforms your team already uses.

Built for general contractors and the trades that work with them.

Honest pricing. No per-seat penalty.

One number per company. Or one per job, if you want.

Shared company line

Dedicated phone line per project

Compare every feature, every tier.

The questions buyers actually ask.

Project answers in seconds.One text. No app.

Text in. Source-linked answer back. PM-approved drafts when you need them.

Your team texts — from any phone, any carrier.

Forward answers in seconds with the source.

Drafts route through your PM in the dashboard.

The questions your field already asks. Answered with the source.

An assistant the field can trust.

Every answer linked to its source

Refuses over guesses

PM-gated writes

No training on your data

Plugged into the platforms your team already uses.

Built for general contractors and the trades that work with them.

Honest pricing. No per-seat penalty.

One number per company. Or one per job, if you want.

Shared company line

Dedicated phone line per project

Compare every feature, every tier.

The questions buyers actually ask.

Project answers in seconds.
One text. No app.